About this Contract

www.thebbqshop.es is a web service designed to allow you to purchase BBQ Appliances and associated products.

Price of Goods
All prices displayed are Retail Prices and are inclusive of IVA at the appropriate rate.

Risk and Property
Risk of damage to the Goods shall pass to the Buyer at the time of delivery or, if the Buyer fails to take delivery of the Goods or fails to ensure that suitable access is available for the purposes of delivery of the Goods, the time when THEBBQSHOP has tendered delivery of the Goods from which point THEBBQSHOP shall bear no further responsibility for them.

Termination
THEBBQSHOP may end this Contract by notice to the Buyer in writing (such notice to have immediate effect), without affecting any other rights which it may have if: -
(i) except in the case of a genuine dispute, the Buyer has failed to pay any amount which the Buyer owes THEBBQSHOP under this Contract; or
(ii) the buyer commits any material breach of the terms and conditions of this Contract.

Liability
THEBBQSHOP shall not be liable to the Buyer by reason of any representations, or implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any consequential loss or damage, cost, expenses or other claims for consequential compensation whatsoever which arise out of or in connection with the supply of Goods or their use by the Buyer except as expressly provided in this Contract.

Making a purchase
There are four ways of ordering:
Secure online ordering - THEBBQSHOP use PAYPAL to protect your credit card information and ensure your security. Credit card information should never be sent by email.
E-mail info@thebbqshop.es
Tel: 00 34 96 583 6607
or popping in to the shop!

IF THE ITEM HAS NO PRICE. THIS ITEM IS NOT AVAILABLE AT THIS TIME. IT IS UNDER CONSTRUCTION AND WE WILL NOT SELL AT 0.

Secure On Line Credit Card Transactions
Using our on line shopping basket you can browse the site and collect items as you go. Items that are placed in the shopping basket can be reviewed and deleted at any time throughout your visit.
When you have completed selecting your purchases proceed to check out where you will be prompted for your personal details and method of payment. Delivery charges will be clearly marked on the page and added to your order. If you do not agree with the delivery charges you can cancel your order at this stage. When the order is processed it will be encrypted using 128bt SSL for secure transactions.
Our Customer Support Centre is open between the hours of 9.30am and 6pm if you require any help (Tel 0034 608412641).
If your browser is configures to accept cookies then details of your visits to our site will be stored as a cookie so that we can monitor customer usage of the site.
 
For addresses within Spain(not including the Balerics), our aim is to deliver your goods within 5 working days from the receipt of your order, however, you can normally expect delivery to be made next working day. If we cannot deliver your order within 5 working days, we will contact you by either telephone or email to arrange a delivery date. We may contact you to confirm delivery of high value or fragile items.
For addresses within the UK, our aim is to deliver your goods within 5 working days from the receipt of your order, however, you can normally expect delivery to be made next working day. If we cannot deliver your order within 5 working days, we will contact you by either telephone or email to arrange a delivery date. We may contact you to confirm delivery of high value or fragile items.
If the Buyer fails to take delivery of the Goods or fails to ensure that suitable access is available for the purpose of delivery of the Goods then without prejudice to any other right or remedy available to THE BBQ SHOP, THE BBQ SHOP may cancel the Contract or suspend any further deliveries to the buyer and may store the Goods until actual delivery and charge the Buyer for reasonable costs of storage; or sell the Goods at the best price readily obtainable.

It is the responsibility of the Buyer to arrange inspection of the Goods immediately on delivery.

Tax Charges
For orders made from SPAIN or the European Union, 21% VAT is added.

Credit Card Security
THE BBQ SHOP use 128bt encrypted SSL to protect your credit card information and ensure your security. We do not see your credit card information.
 
Complaints Handling Procedure
All comments will be treated in the strictest confidence in line with our published privacy policy.